Key Responsibilities

Business Development​

• Use initiative to identify new potential areas for business development.
• To proactively research, identify and grow business opportunities in new and existing markets to ensure business objectives are met.
• Secure profitable new clients through cold calling an/or face to face meetings when possible and appropriate.

Flight Quoting​

• Communicate effectively with aircraft providers and other suppliers for charter offers.
• Negotiate with aircraft providers when necessary to procure best value for clients.
• Evaluate suitable commission based on various evaluation points.
• Ensure timely offer with detailed and accurate information provided to clients.
• Follow up regularly and work towards confirmation.

Flight Booking​

• Ensure all contracts, insurance and regulatory matters are accurate, legally compliant and that company requirements are met.
• Verify supplier contracts in detail and ensure all terms comply with the company charter agreements.
• Issue flight briefs with all flight related information.
• Track flight progress and keep clients up to date with operational updates and flight movements.

Relationship Management​

• Liaise with clients to identify requirements and source suitable, competitive aircraft charter solutions.
• Maintain and develop relationships with both key clients and new business leads to maximise business opportunities and increase client loyalty.
• Ensure clients are always kept up to date and informed of any development linked to specific enquiries or flight bookings.
• Visit clients in person when and if required.
• Develop and maintain good and strong relationships with airlines / operators.

Information Management​

• In a timely manner, as defined by the Manager, record all pertinent customer prospect information and sales activity in the CRM system.
• Carry out all administrative duties relating to a flight booking by coordinating with the various departments within Intradco and Chapman Freeborn including but not limited to legal, accounts and compliance.
• Keep up to date on latest operational capabilities of aircraft, airports and handlers and latest aircraft availability and ensure updates are shared with the team.
• Support and develop internal business development tools such as regional supplier/airline lists, key client lists and regional events calendar.

What We Offer



• ​Competitive salary
• ​Comprehensive benefits package
• ​​Opportunity to join a global company and be part of a diverse international team
• ​Professional development and career opportunities
• ​Unlimited access to thousands of courses on LinkedIn Learning platform
• ​Contribute towards innovative solutions, processes, product development that help keep Intradco Global at the forefront of specialized Live Animal logistics & other air cargo verticals